Effective Date: September 16, 2024

At AMU Agency, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

• Personal Information: When you contact us, request a quote, or sign up for our services, we may collect personal information such as your name, email address, phone number, and company details.
• Payment Information: If you purchase services from us, we collect payment information (e.g., credit card number, billing address) to process your payment securely.
• Usage Data: We automatically collect information about your interactions with our website. This includes your IP address, browser type, device type, operating system, and pages viewed.
• Cookies: We use cookies to track your browsing activity on our website and improve user experience. You can adjust your browser settings to reject cookies, but this may affect the functionality of the website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: We use your information to deliver the web design, digital marketing, and other services you request.
• To Communicate with You: We use your email or phone number to respond to inquiries, send updates, and provide support.
• To Improve Our Services: We analyze website usage data to optimize the performance and content of our website.
• For Marketing Purposes: With your consent, we may use your contact information to send promotional materials, newsletters, and information about our services.
• To Process Payments: We use payment information to process and manage financial transactions securely.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following situations:

• Service Providers: We may share your information with vendors who assist us in operating our business, such as payment processors, hosting services, and analytics providers.
• Legal Obligations: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our security practices include:

• Encryption of sensitive data such as payment information
• Regular updates to security protocols and software
• Restricted access to personal data

However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the following rights concerning your personal information:

• Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send.
• Data Deletion: You can request that we delete your personal information, subject to certain legal obligations we may have to retain data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

AMU Agency
info@amuagency.co
949.891.2465